Shipping Information

UK Tracked Delivery

All Dolly & Co orders are sent using tracked delivery for peace of mind. You’ll receive tracking details as soon as your parcel is on its way.

Free UK delivery on orders over £40.

Dispatch Times

Most orders are dispatched within 3–5 working days. Personalised items may take 5–8 working days as they are made especially for you.

Prepared in South Yorkshire

Our collars, leads, accessories and gift items are carefully prepared and packaged by Dolly & Co in South Yorkshire.

Local Collection

Local collection is available from Rotherham, S65, by appointment only. You can choose to collect at our secure checkout page. You will receive confirmation when your order is ready to collect and we will arrange a time that’s convenient to you to collect at our Yorkshire Studio.