Collar and Lead Care
Thank you for choosing a Dolly & Co accessory — crafted for durability, style, and everyday adventure.
Follow this simple guide to keep your collar and lead looking beautiful.
Cleaning & Maintenance
Quick clean: Wipe down with a damp cloth after walks.
Deep clean: Use mild soap and warm water for stubborn dirt, then rinse well.
Drying: Pat dry with a towel or allow to air dry. Avoid direct heat.
Water & Weather
Water‑resistant: Our waterproof material handles rain, puddles, and splashes with ease.
Mud‑friendly: Simply wipe clean after messy adventures.
No soaking: Avoid prolonged submersion to protect the hardware.
Wear & Tear
Scratch‑resistant: Designed for daily use. Some hardware may scratch with daily use which is to be expected.
Hardware care: Dry metal buckles or clips after getting wet to prevent tarnish.
Check regularly: Inspect around rivets and stitching for any signs of wear.
Our current black hardware may cause minor surface marks with use — part of the natural wear of coated hardware.
Personalised Collars
Keep your vinyl personalisation looking its best.
• Wipe gently with warm water and mild soap.
• Avoid harsh cleaners, alcohol wipes, or abrasive sponges — they can lift the vinyl.
• Don’t pick at the lettering; if an edge lifts, press it down gently with warm fingers.
• Keep away from direct heat sources (radiators, hot cars, hairdryers).
• Natural wear may occur over time, especially if your dog scratches or rolls a lot.
Storage Tips
Store flat or hanging to avoid creases. Biothane does soften with heat and wear.
Keep away from sharp objects that could mark the surface.
Avoid prolonged sun exposure to preserve colour vibrancy.
If you ever need help or care advice, you can reach us through our contact page.